Terms & Conditions
1. Introduction
Welcome to AC Mechanical Supply (“we,” “our,” “us”). By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully before making a purchase or using our services.
2. Products and Services
AC Mechanical Supply specializes in the sale of HVAC equipment and related components. All products are subject to availability and may be updated or discontinued without notice. Product descriptions, images, and specifications are provided for reference only — please confirm all details before placing your order.
3. Orders and Payment
All orders must be paid in full prior to shipping. We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors or stock limitations. Prices are listed in U.S. dollars and may change without prior notice.
4. Shipping and Delivery
We work hard to ensure your orders are processed and shipped promptly. However, AC Mechanical Supply is not responsible for delays caused by carriers, weather, or other factors beyond our control. Delivery dates are estimates only and not guaranteed.
5. Returns and Refunds
Due to the specialized nature of our commercial HVAC equipment, all sales are final. Returns or exchanges are not accepted unless a product is defective or damaged upon delivery. If you receive a defective or damaged item, please notify us within 5 business days of delivery for review.
6. Warranty
Most products sold by AC Mechanical Supply are covered by the manufacturer’s warranty. Please review the product documentation or contact us for specific warranty details. We do not provide any additional warranties beyond those offered by the manufacturer.
7. Limitation of Liability
AC Mechanical Supply shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability for any claim shall not exceed the purchase price of the product involved.
8. Privacy
Your privacy is important to us. We only collect personal information necessary to process your orders and improve our services. For more information, please see our Privacy Policy.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, USA. Any disputes arising from these terms shall be resolved in the courts located in Dallas County, Texas.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.